Guides
Nemt contract terms: signal versus noise
NEMT contract terms beyond scope: term and notice, rate review, exclusivity, subcontracting, indemnity, disruption, and a dispute path with names on it.
Desk
Practice Desk
Process, tooling and the habits that separate a good result from an expensive one.
Guides
NEMT Vehicle Maintenance Log: What to Track and When to Replace
An NEMT vehicle maintenance log tracks the items that ride-hail and personal vehicles never face. Here is what to record, by interval, and when to retire a van.
Guides
NEMT Wheelchair Securement Rules by State: A Driver's Checklist
NEMT wheelchair securement rules by state add steps beyond federal ADA. This driver's checklist covers sequence, movement test, and technician handoff.
Guides
NEMT quote template: ten fields and three pricing structures
NEMT quote template of ten fields, plus the pricing structure for a repeating run, a will-call return and a long-distance transfer, set in your own variables.
Guides
Routing around hospital closures in rural Georgia for NEMT providers
NEMT routing rural Georgia now means longer trips after hospital closures. See how to remap distances, reprice cross-county runs and schedule the fleet.
Guides
How Phoenix heat affects NEMT vehicle choices and scheduling
Phoenix heat forces NEMT operators to spec cooling capacity, shorten maintenance cycles, and move trips out of the brutal 2 p.m. to 6 p.m. window.
Guides
How winter weather in the Midwest reshapes NEMT routing and fleet plans
Midwest winter stretches every NEMT trip, drains batteries and fuel budgets, and raises no-shows, so routes need buffers built before the pickup.
Guides
Seventeen NEMT service packages sorted by constraint
Seventeen NEMT service packages sorted by the constraint each puts on your schedule, vehicles and crew, with four questions for narrowing a first-year list.
Guides
Nemt KPIs and the details that decide it
Eight NEMT measures to read monthly, each with what it hides, and the wrong denominators that make cost per mile and pickup-window punctuality flatter you.
Guides
What a NEMT daily SOP needs to cover, from pre-shift checks to will-call
A daily NEMT procedure in the order the day happens: pre-shift checks, the pickup sequence, transit, drop-off, will-call returns, and when to stop.
Guides
Reviewing nemt companies: strengths, gaps and a verdict
Four named NEMT operators carry most of the national broker work, and each one's strengths and gaps decide which contracts a small fleet can win.
Guides
Reliable NEMT hiring: interview, practical test, references
A three-stage selection day for NEMT driver hiring: five fixed interview questions, a practical test on your own ramp, three reference questions, one scorecard.
Guides
Four gates for a new NEMT operation, from demand to handoff
How to start an NEMT business as four gates: name the demand, list every authority (Louisiana as a worked example), dry-run the routes, hand off a day.
Guides
NEMT sales: how to sell without overpromising coverage or capacity
An NEMT sales guide to the booker, rider and payer, discovery meetings, scope, credential evidence and honest capacity limits before you win a facility account.
Guides
Packaging nemt services customers understand
NEMT services defined by mode, assistance level and trip pattern, with a five-line package template and the add-ons that need pricing of their own.
Guides
New versus used NEMT equipment, compared by cost per available day
New and used NEMT vehicles compared on cost per available day, with the wheelchair van conversion priced as a separate asset that ages on its own clock.
Guides
NEMT licenses: fees and processing times for each approval
Typical fees and processing times for the approvals an NEMT business needs, and how the slowest ones set your start date and the timing of your lease.